Bridging the Divide in DSM Business Processes

Author : Rajasekar Lakshmi Narasimhan

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    DSM Business ProcessesBusiness processes in utilities are often burdened with manual operations. Multiple systems for different processes, including several third parties such as regulators, installers, and implementers create a disconnect amongst stakeholders. Additionally, the consolidation of data is manual, making reporting a time consuming process. TRMs change from time to time, and keeping stakeholders aware of those changes in real-time is challenging.

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