Access the recorded webinar of the ANB Systems User Forum
to enhance your eTRACK+ experience.

WEDNESDAY, MARCH 22, 2023

Watch Now

TOPICS AT A GLANCE

New eTRACK+ Features

  • Enhance end-users’ decision-making capabilities with personalized, actionable insights delivered through Acumen Insights.
  • Automatically prioritize support tickets based on email content using a sentiment analysis model. This model can also be used for other purposes, such as analyzing user comments on projects or payments to determine urgency in the process.
  • Define the approval process down at the energy efficiency measures for payment using workflow features made available at child data components.
  • Use user activity reports to gain insights into system usage and make informed decisions to improve security and process.
  • Administrators can utilize the clone feature on measure mappings to efficiently manage the vendor measure mappings for new program years.
  • Effortlessly author measures with custom savings inputs or overriding calculated savings behavior through custom measure functionality.

Success Story: Avangrid’s HES Program

Learn how Avangrid’s Home Energy Solutions program successfully rolled out eTRACK+ for digitizing tracking and reporting of its in-home audit-based programs for residential and income-eligible customers.

Here’s a sneak peek at the topics we’ll cover:

  • Introduction to the Home Energy Solutions Programs: Discover how Avangrid’s program serves its customers and manages the complexity of stakeholders, measure tracking, and API integration with third-party data cloud.
  • Workflow Overview: Get a general understanding of how the program’s workflow operates, starting from customer leads to project completion, vendor QA, and PM approving for invoice.
  • Significant Challenges and Solutions: Learn how the program tackled multiple stakeholders’ challenges by utilizing eTRACK+ portal capabilities, automation, and simple invoicing platforms. Explore how the program handles multiple systems and validations and Q&A through measure-level validations and built-in system reports.
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New eTRACK+ Features

  • Enhance end-users’ decision-making capabilities with personalized, actionable insights delivered through Acumen Insights.
  • Automatically prioritize support tickets based on email content using a sentiment analysis model. This model can also be used for other purposes, such as analyzing user comments on projects or payments to determine urgency in the process.
  • Define the approval process down at the energy efficiency measures for payment using workflow features made available at array data models.
  • Use user activity reports to gain insights into system usage and make informed decisions to improve security and process.
  • Administrators can utilize the clone feature on measure mappings to efficiently manage the vendor measure mappings for new program years.
  • Effortlessly author measures with custom savings inputs or overriding calculated savings behavior through custom measure functionality.

Case Study: Avangrid’s HES Program

Learn how Avangrid’s Home Energy Solutions program successfully rolled out and tracked its in-home audit-based programs for residential and income-eligible customers.

Here’s a sneak peek at the topics we’ll cover:

  • Introduction to the Home Energy Solutions Programs: Discover how Avangrid’s program serves its customers and manages the complexity of stakeholders, measure tracking, and API integration with third-party data cloud.
  • Workflow Overview: Get a general understanding of how the program’s workflow operates, starting from customer leads to project completion, vendor QA, and PM invoicing approval.
  • Significant Challenges and Solutions: Learn how the program tackled multiple stakeholders’ challenges by utilizing eTrack+ portal capabilities, automation, and simple invoicing platforms. Explore how the program handles multiple systems and validations and Q&A through measure-level validations and built-in system reports.

SPEAKERS

ABHISHEK BALAKRISHNAN

President - ANB Systems

JOHN J. KARYCZAK

HES Program Manager - Avangrid

JEFFERY GARAND

Lead Analyst - ANB Systems

MICHAEL STOCKARD

Principal - Stockard Energy Advising

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