I worked on creating measures with eTRM’s. I was also able to work on creating help documentation and help videos for the client vendor portal. This work had me understand both sides of using eTRM and eTRACK+ as I had to work in both areas.
What were your key roles & responsibilities, and how did you work towards achieving them?
My key roles were creating measures for clients and aiding in developing help documentation and videos for the client’s vendor portal. I worked towards achieving those goals by having clear communication with my managers to understand how I had to complete my tasks. I also made sure to constantly keep the teams aware of what I was doing to finish those tasks. For the client’s team, I had daily updates to make sure that I was able to ask them questions about my progress, and they were able to view my progress. For the client’s work, I was able to input my work into a SharePoint which was used to recommend changes to the help videos that I made.
Among your many tasks, what is the one that you liked working on the most?
I enjoyed using eTRM to create measure calculations. I was able to create these calculations with more ease as my internship continued. I was able to see my progression in being able to configure more difficult measures within eTRM.
What was the biggest challenge you came across, and how did you overcome it?
My biggest challenge was initially trying to work in eTRM. I was able to overcome this by working with the client’s team and getting constant help from my mentor on how to work with eTRM. Eventually, I was able to get the hang of the system in a few short days and gained the confidence to complete many difficult measures.
What new skillsets and/or knowledge did you gain during your time with ANB?
I was able to expand my knowledge in using Excel. Also, I was able to see how tech can be used to enhance energy efficiency and track it in large regions. Had I not spent time at ANB, I would not have been able to see this.
What do you feel are the highlights of working at a ‘smaller’ tech company?
Being at a ‘smaller’ tech company gave me the ability to have more hands-on experience and allowed me to help in ways that were beneficial. I could see that creating help videos and measures would benefit not only ANB but also their vendors.
What are the key takeaways from your exposure to the energy efficiency industry?
The industry of energy efficiency was one that I had not been too aware of initially. However, after my time this summer, I have been able to see how energy efficiency is very important to us and can be helped through the implementation of technology that is able to track it.
How did you find our company culture and the support you received from your colleagues?
The culture of the company and the support from colleagues and mentors were very good, as everyone was willing to help and always gave positive feedback on the tasks that I had issues with or had completed.
How easy/challenging was it to collaborate remotely with COVID-19 restrictions in place?
Remote collaboration on projects did not pose as much of a challenge as I had initially anticipated. Everyone from the group explains everything clearly in order to make tasks easy to understand and complete.
How much did the internship match your expectations?
The internship had me doing slightly more work than I had anticipated. I felt this was good as I was able to contribute more to the tasks that I had to complete.
How much do you feel your internship will help you in your career going forward?
I feel that this internship will be able to give me experience within the field of energy efficiency as this was an area in which I had very little prior knowledge.